Omnivers Release Notes V.2.18.26

Careflow List: Careflow Action Button - The “Start Session” and “View” action buttons are now fixed on the right side of the Careflow List screen. Previously, users had to scroll horizontally to access these buttons.

Careflow Steps and Facility Contacts - Using Form Rules, a single Careflow step (form) can now be configured to send its contents to a tagged facility contact upon Careflow resolution. For example, a Careflow step containing PHQ-9 language, inputs and results can be automatically sent to the designated facility contact.

Patient Record and Bills - The Bills table within a Patient Record has been updated to include a Date of Service column. This column can be removed from the view by deselecting Date of Service in the column selector.

Patient Vitals Report and Date of Birth - The Patient Vitals report now includes a “Birthday” column alongside the patient’s name, location, and daily readings.

RPM Billing Code (99453) and Careflow Session Note - Previously, when accessing a resolved Careflow, users could remove bill codes from the Careflow Session Note if the bill had not been marked as new submission or submitted. However, the 99453 (RPM) billing code could not be deleted due to it being added via backend processes. Admins can now delete the bill code as needed.

Saved Views and Schedule Emails - Previously, when users saved a view and configured scheduled emails, the minutes field allowed selection of any value between 01–59. Now, users can select from simplified time intervals: 00, 15, 30, or 45 minutes.

Vitals With Thresholds Report and RPM Enrollment - Previously, the Vitals With Thresholds Report displayed all patients, regardless of their RPM enrollment status. Users can now filter patients based on RPM enrollment.

Bill Submissions Page Loading - Resolved an issue affecting the loading speed of the Bill Submission page under Billing.

Billing and New Submissions - Previously, filtering the New Submission page by Facility would update the patient list in the lower panel, but the bill code summary in the top panel would not refresh. This has been fixed, and now both panels update correctly when filtering by Facility.

Billing Logic with 99454 and 99445 - Resolved a date-range shift issue affecting 99454/99445 billing. When the system tried to “pull forward” a 30-day billing window to find the first billable reading date, it incorrectly advanced the bill’s start/end dates by applying updated 99445 logic. This skipped part of the expected coverage window and created a gap. The issue has been resolved and all affected bills with billing-period gaps were corrected.

Date Filters

Deletion of Automated Bills - Fixed an issue affecting bills automatically applied to RPM Careflows. In some cases, CPT code 99453 was unintentionally removed and did not appear in the Billing section. This issue has been resolved. The automatically applied 99453 bill will now remain associated with the resolved Careflow and will correctly appear in the Billing section.

End Session Modal and Date of Service - When a Date of Service is selected using the Date of Service or the Billing Setup form inputs, the selected date does not carry over into the End Session modal. The user, for example, decides to end the session versus resolve it. The End Session Modal will now reflect the date of service collected.

Field Identifier Values and Form Prefills - Fixed an issue where some form fields, configured with a field identifier value, did not prefill with the last filled field identifier value. Fields now correctly follow field identifier values and prefill instructions as defined in the form settings.

Patient Search - Previously, no results were returned when searching for a patient with two first names or two last names. This issue has been fixed, and searches now correctly return patients with multiple first or last names.

Patient Vitals Report - Fixed an issue where vitals could appear a day off due to timezone differences. Dates now correctly reflect when each vital was taken.

Patient Record and Coverages - Fixed an issue where the confirmation modal was blocked when attempting to remove a second payer, preventing removal. Users can now see the confirmation and successfully remove the second payer.

Resolve Page and Date of Service Selector - Resolved an issue where users could enter an invalid date of service without receiving a warning. Now, when an invalid date is entered, an error message prompts the user to enter a valid date. The system recognizes a valid date as early as January 1, 2010 at 12:00 PM and latest would be the day of Careflow resolve at 11:59 PM.

Saved Default Views - Fixed an issue where custom views saved as a Default View did not load on the configured page. Default Views now load correctly as expected.

Bill Modifiers - Users will notice a mention of “Bill Modifiers” when navigating through Careflows - specifically in a Billing Setup (step) or at the Resolve Screen. This will be an area where a user can select bill modifiers to be used in conjunction with a bill code. These modifiers would be configured at the Careflow settings level and can be applicable, for example, with telehealth or place of service modifiers.

Eligibility - A new feature that provides immediate visibility into and management of a patient’s insurance coverages. Eligibility helps users identify new insurances, select which coverage should be active. When used alongside Omnivers’ existing Tag and Coverage features, Eligibility works hand in hand with Careflow Requirements to help practices determine what care is available to each patient. Please contact [email protected] for more information around pricing and activation.