Skip to main content

Provisioning your own tablet

Step-by-Step Instructions

Hersh Batkin avatar
Written by Hersh Batkin
Updated over 4 months ago

1. Pre-Setup: Request Cart Numbers from Omnivers Support

  • Contact Omnivers support to request Cart numbers for the tablets being set up.

  • Specify the number of tablets and the facility they will be sent to.

  • Example request:

    • 3 tablets to Old Bridge SNF – PCC

    • 2 tablets to Geriatrics R Us – Matrix

  • Omnivers will provide a list with essential details:

Device Name

Enrollment Key

Facility

#171

4IZW6

ABC

#172

542W6

DEF

2. Setting Up the Tablet

  • Power on the tablet (brand new or factory reset) and wait for the welcome screen.

  • Tap the screen six times anywhere without hitting the "Continue" button.

Scan the QR code below to begin enrollment.

  • Connect to Wi-Fi when prompted.

  • Enter the device name from the list provided by Omnivers.

  • Input the enrollment key assigned to the device.

3. Configuring Scalefusion

  • Approve all permissions requested by Scalefusion to ensure full functionality.

  • If any prompts were skipped, complete them by clicking the three dots at the top right and selecting "Complete Setup."

  • If Device Assistance appears, select "None or Skip."

  • Accept Google Services settings as prompted.

  • Review all permissions and click "Agree to All."

4. Adjusting Device Settings

  • Exit Scalefusion by clicking the three dots, then entering the exit password 6013.

  • Scroll up to access the tablet’s apps menu.

  • Enter Settings to begin configuring the necessary adjustments.

  • Disable Google Play Protect to prevent unnecessary security prompts.

    • Open Settings → Search for "Google Play Protect"Turn off all options.

  • Disable specific Samsung Keyboard features for optimized usability.

    • Open Settings → Search for "Samsung Keyboard" → Turn off:

    • Suggest stickers

    • Emojis

    • Predictive typing

  • Open Scalefusion again to relock the tablet securely.

5. Setting Up RemoteCast

  • Open the RemoteCast app to enable remote support.

  • Grant all permissions requested for proper functionality.

  • Once it takes you to Accessibility settings, select "Installed Apps" and enable Scalefusion and RemoteCast.

  • Accept all required pop-up prompts, leaving shortcuts disabled for a cleaner interface.

6. Setting Up Omnivers App

  • Open the Omnivers app and log in using your provided credentials.

  • Follow device setup instructions as outlined in this guide.

  • Navigate to Settings → Tablet ID, then enter the correct device name from the Omnivers list.

  • Save and exit the setup process to finalize the configuration.

Note: If the setup skips the six-tap trigger and goes straight to the tablet’s menu, perform a factory reset to restart the enrollment process.

To factory reset using the Settings menu:

  • Open Settings → Search for "Factory data reset."

  • Select Reset device and confirm when prompted.

  • Follow the on-screen instructions to complete the reset.

Once the reset is complete, the tablet will restart—begin the setup process again from Step 2.

Did this answer your question?