Exit the Omnivers App
If logged in, close the Omnivers app by clicking the Back button repeatedly until you return to the Scalefusion home screen.
Verify Wi-Fi Connection
On the home screen, click on the three dots in the upper-right corner.
Select Wi-Fi Connection and confirm that the tablet is connected to an available SSID.
If the tablet is connected but unable to log into Omnivers or encounters errors when saving vitals, proceed with further troubleshooting.
Exit Scalefusion for Additional Testing
Return to the Scalefusion home screen and click the three dots again.
Choose Exit Scalefusion, enter the passcode 6013, and press OK.
Test Internet Access
Once on the tablet’s home screen, swipe up to access all installed applications.
Open the Google folder, then launch the Google app.
Search for “live news” or “nature documentary”, navigate to the Videos tab, and play the first video.
If the video plays without issues, the tablet has an active internet connection.
Exit the Google app and return to Scalefusion.
Restart the Tablet and Perform Further Troubleshooting
If the tablet has confirmed internet access but still experiences difficulties with Omnivers, restart the tablet.
If issues persist, try switching to a different Wi-Fi network, as some networks may have firewall restrictions preventing the app from functioning correctly.
If the issue remains unresolved, contact Omnivers support for further assistance.
Confirming Tablet Internet Connectivity
How to make sure your tablet is connected to the internet
Written by Hersh Batkin
Updated over 5 months ago