This release introduces a Telehealth call queue so no call goes unanswered, along with improvements to billing PDF consistency, a new 99453 export, and better Insurance Lookup results. We've also resolved an eligibility widget display issue and a table count loading fix.
NEW FEATURES
Telehealth Call Queue - Patients and callers no longer need to call back if no physician is available. A queue system now holds the call and directs the caller to a waiting page until a physician is ready. Physicians can view a list of pending calls, see estimated wait times, and start a call directly from the queue. This ensures no call is missed and reduces the friction of repeated attempts to connect.
ENHANCEMENTS
99453 Bill PDF Export - A PDF export is now available for 99453 bills, generated automatically after the first reading associated with the 99454 bill. It can also be exported separately as a standalone PDF.
Improved PDF Consistency - All bill PDF exports now generate from a single unified template, ensuring a consistent format across all exports.
Improved Insurance Lookup Results - The Eligibility's Insurance Lookup now returns a more complete set of results, resolving an issue where only a limited number of results were being surfaced when looking for Patient Insurance.
BUG FIXES
Eligibility Widget in Careflow Forms - The Eligibility Widget was displaying "undefined" in the notes section even when valid patient coverage was available. Coverage information now populates correctly in the patient notes.
Table Result Count - Tables were briefly displaying the page limit value before updating to the actual result count. The correct count now displays on load.
Have questions? Please email us at [email protected].