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How to: Update User Information and Access

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Written by Vanessa Echenique
Updated over a month ago

This guide explains how to update user details and manage access roles within the Omnivers platform.

Steps

  1. Go to Users

    • From your Omnivers account dashboard, navigate to the Users section.

  2. Search for the User

    • Use the search bar to locate the user whose information or access you want to update.

  3. View User Details

    • Select View to open the user’s profile.

4. Update Information

  • Edit the user’s details as needed.

  • You may also assign roles as required. For guidance on which role best suits the user, refer to the Roles page.

5. Save Changes

  • Click Update to apply the changes.

Notes

  • Only Admin users have the ability to make changes to user information and access.

  • Always verify updates before saving to ensure accuracy.

  • Assigning the correct role is critical to maintaining proper access control and system security

  • Once username is created it cannot be changed

  • You can leave the email field blank, but if you have something added on the email field, and need to update it, you would need to reach out to support to update email.

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