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How to: Reset your Omnivers Password

Learn how to reset your Omnivers password. There are two ways to reset a password—either through the login page (user‑initiated) or via the admin console (admin‑initiated). This guide provides clear, step‑by‑step instructions for both methods.

Written by Kevin

Option 1: User‑Initiated Reset (available to all users)

  1. Access the Login Page

  2. Verify Email

    • Enter your registered email address and click Submit.

  3. Confirmation

    • A notification will confirm that a password reset email has been sent.

  4. Check Your Email

    • Open your registered email account and follow the instructions in the reset email.

    • Be sure to check your Spam/Junk folder in case the email was filtered incorrectly.

Option 2: Admin‑Initiated Reset (requires admin access)

  1. Navigate to Users.

  2. Search for the user account.

  3. From the drop‑down next to View, select Password Reset.

    • Alternatively, when viewing the user’s information, use the drop‑down next to Update and select Password Reset.

Important Notes

  • Some users access Omnivers using PCC credentials rather than Omnivers credentials. If the login issue is related to a PCC account, please contact your administrator or PCC Support directly.

  • Not all Omnivers accounts have an associated email address. If no email is linked to the account, reach out to your admin or our support team via phone at 888‑683‑8732 or email us at [email protected].

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